HelmetVPN
macOS

HelmetVPN on macOS

There's no separate HelmetVPN desktop app. Instead you install Cisco AnyConnect, a free and widely trusted VPN client, and point it at our servers. It takes about two minutes.

RequiresmacOS 12 Monterey or later
ClientCisco AnyConnect
Setup timeAbout 2 minutes

Step by step

  1. Install Cisco AnyConnect

    Download Cisco AnyConnect (Cisco Secure Client) from Cisco or the Mac App Store and open the installer. Only the VPN module is needed.

  2. Get your HelmetVPN account

    If you don't have one yet, install the HelmetVPN app on your phone, sign up, and open Account to see your username, password and server list. You can also contact us to request desktop access.

  3. Open AnyConnect and enter a HelmetVPN server

    In the connection box, type the server address from your account, for example:

    us1.helmet.network

    Then click Connect.

  4. Sign in

    Enter your HelmetVPN username and password when prompted. Accept the certificate if asked.

  5. Allow the system extension

    macOS will ask you to allow the Cisco system extension in System Settings → Privacy & Security. Click Allow, then return to AnyConnect.

  6. You're connected

    The AnyConnect icon shows a lock when the tunnel is active. To switch countries, disconnect and enter a different server address.

Server addresses

Your full server list is in the HelmetVPN app under Account. Common regions:

RegionServer address
United Statesus1.helmet.network
Germanyde1.helmet.network
United Kingdomuk1.helmet.network
Netherlandsnl1.helmet.network
Turkeytr1.helmet.network

Server addresses can change. If one doesn't connect, check the app for the current list or get in touch.

Troubleshooting

  • "Login failed": double-check your username and password in the mobile app. Passwords are case sensitive.
  • "Connection attempt has failed": your network may be blocking the server. Try a different server address or a different network.
  • Slow speeds: choose the server closest to you, or the closest to the content you're accessing.
  • Certificate warning: this can appear on first connection. Click Connect anyway if the server address matches the one from your account.